Which information may be collected?
We may collect and use the following information about you:
Information that you provide by filling in forms on our site and/ or via a third party account, such as Facebook. Information includes but is not limited to your name, address, email address, phone number, bank account and billing information. We may also ask you for information when you enter a competition or promotion organised by us and when you report a problem with our site or a booking. We may also ask you to complete surveys that we use for improving our service, although participation is voluntary. Details of the number of bookings made, number of times selected as a host and voting results. Details of your visits to our site including but not limited to traffic data and location data and the resources that you access. We may record, store, and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention and to improve customer service.
IP Addresses/ other
We may collect information about your computer, including if available your IP address, operating system and browser type, for system administration and to statistically analyse aggregate information, without identifying any individual.
What are the purposes of the collection of information?
We collect non-personal and personal information primarily but not exclusively in order to:
Improve the user’s experience, improve the service we provide to you, apply (statistical) research methods in order to understand our customers and to learn about user trends and preferences, enable the overall operation of the service, personalise your experience on the service, provide you with information and services only available to users with an account, allow us to contact you with customised proposals and information about our service, determine geo-location information, enable payment through a independent third party payment service provider.
What personal information do we share with other users?
In order for us to provide the service, we provide other users with your address or location details only in case you are selected as the host, your first and last name, your profile picture if you uploaded one, your food and drink preferences, allergies and favourite dinner experience if provided and milestones reached by using our service. We will specifically not share your phone number, bank account number and email-address. You provide your bank account strictly for us to be able to transfer the funds from the guests attending in case you are selected as the host. In case you make a booking, you will be asked to provide payment information to a fully independent third party payment service provider on a site external to our site.
How do we protect your information?
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your personal information against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the security of your transmissions to us and of your personal information that we store.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, albeit with the requirement and in agreement that they treat your information as confidential. We may also release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. Non-personally identifiable user information may be provided to third parties for marketing, advertising or other uses.
We may disclose your personal information in the event that:
We sell or buy any assets or business, in which case we may disclose your personal data to the prospective buyer or seller, all DinnerPlan B.V. assets or substantially all of its assets are acquired by a third party, in which case personal data would be part of the assets transferred, we are obligated to disclose or share your personal data in order to comply with the law, under a legal obligation, or in order to enforce or apply our Terms of Service; or to protect the rights, property, or safety of the business, our users, or others.
Changing or deleting your information
You can change your information directly in your profile. You may request us to delete your personal information and suspend your account by contacting us through firstname.lastname@example.org. We will accommodate your request, unless we have a legal obligation or a legitimate business reason to retain the information contained in your account.
Third party links
From time to time and at our sole discretion we may include or offer third party products or services on our website or through communication with you. These third party sites have separate and independent privacy policies and terms of service. We have no responsibility or liability for the content and activities of these linked sites.